/* Line. Night ink, one warm line, and room to breathe.
 *
 * The brand is the line itself: ember to dawn, the only warm thing on the
 * page, used for what matters (the mark, the main action, the heartbeat).
 * Sage means "all is well" and nothing else. Everything else is ink and glass.
 */
:root{
  --bg:#F5F6F8; --bg2:#FFFFFF; --card:#FFFFFF; --card2:#F0F2F5; --line:rgba(14,19,26,.09); --line2:rgba(14,19,26,.14);
  --ink:#0E131A; --muted:#5A6371; --faint:#8A929E;
  --ember:#F0613C; --dawn:#F2A93B; --sage:#2E9C70; --danger:#D64545;
  --grad:linear-gradient(90deg,#FF7A59,#FFB65C);
  --glass:rgba(255,255,255,.7); --shadow:0 20px 50px -30px rgba(14,19,26,.35);
  --display:"Sora",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
  --sans:-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",Roboto,"Noto Sans",sans-serif;
  --mono:ui-monospace,"SF Mono",Menlo,Consolas,monospace;
  --spring:cubic-bezier(.2,.9,.25,1.12); --ease:cubic-bezier(.2,.8,.2,1);
  color-scheme:light;
}
@media (prefers-color-scheme: dark){ :root:not([data-theme="light"]){
  --bg:#0B0F14; --bg2:#0F141B; --card:#121821; --card2:#18202B; --line:rgba(255,255,255,.07); --line2:rgba(255,255,255,.12);
  --ink:#F4F1EC; --muted:#A6ADB8; --faint:#6B7380; --ember:#FF7A59; --dawn:#FFC46B; --sage:#7FD6AE; --danger:#FF7B7B;
  --glass:rgba(18,24,33,.66); --shadow:0 30px 70px -36px rgba(0,0,0,.9); color-scheme:dark;
}}
:root[data-theme="dark"]{
  --bg:#0B0F14; --bg2:#0F141B; --card:#121821; --card2:#18202B; --line:rgba(255,255,255,.07); --line2:rgba(255,255,255,.12);
  --ink:#F4F1EC; --muted:#A6ADB8; --faint:#6B7380; --ember:#FF7A59; --dawn:#FFC46B; --sage:#7FD6AE; --danger:#FF7B7B;
  --glass:rgba(18,24,33,.66); --shadow:0 30px 70px -36px rgba(0,0,0,.9); color-scheme:dark;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:16px;line-height:1.55;-webkit-font-smoothing:antialiased}
a{color:inherit}
button{font:inherit;color:inherit;cursor:pointer}
input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:2px solid var(--dawn);outline-offset:3px;border-radius:8px}
.hide{display:none!important}
.wrap{max-width:1120px;margin:0 auto;padding-inline:20px}

/* ---- header ---- */
.top{position:sticky;top:0;z-index:30;backdrop-filter:saturate(180%) blur(20px);-webkit-backdrop-filter:saturate(180%) blur(20px);
  background:color-mix(in srgb,var(--bg) 72%,transparent);border-bottom:1px solid var(--line)}
.top .wrap{display:flex;align-items:center;gap:14px;height:64px}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none}
.brand img{height:26px;width:auto}
.brand b{font-family:var(--display);font-weight:700;font-size:1.25rem;letter-spacing:-.03em}
.grow{flex:1}
.nav{display:flex;gap:4px}
.nav a{text-decoration:none;color:var(--muted);font-weight:600;font-size:.92rem;padding:8px 12px;border-radius:999px}
.nav a:hover,.nav a.on{color:var(--ink);background:var(--card2)}
@media (max-width:720px){ .nav.site{display:none} }

/* ---- buttons ---- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:999px;padding:12px 20px;font-weight:650;
  font-size:.96rem;text-decoration:none;transition:transform .16s var(--spring),opacity .2s,background .2s}
.btn:active{transform:scale(.96)}
.btn.primary{background:var(--grad);color:#1A0F08;box-shadow:0 14px 34px -14px rgba(255,122,89,.65)}
.btn.ghost{background:var(--card2);color:var(--ink)}
.btn.plain{background:none;color:var(--muted);padding-inline:10px}
.btn.danger{background:color-mix(in srgb,var(--danger) 14%,transparent);color:var(--danger)}
.btn.sm{padding:8px 14px;font-size:.86rem}
.btn[disabled]{opacity:.5;pointer-events:none}
.btn svg{width:18px;height:18px}

/* ---- landing ---- */
.hero{position:relative;overflow:hidden;padding:72px 0 40px}
.hero::before{content:"";position:absolute;inset:-20% -10% auto;height:620px;pointer-events:none;
  background:radial-gradient(40% 50% at 70% 30%,rgba(255,122,89,.18),transparent 70%),radial-gradient(35% 40% at 20% 10%,rgba(255,196,107,.12),transparent 70%)}
.hero .wrap{position:relative;display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:40px;align-items:center}
.eyebrow{font-size:.78rem;font-weight:700;letter-spacing:.16em;text-transform:uppercase;color:var(--dawn)}
h1,h2,h3{font-family:var(--display);letter-spacing:-.035em;margin:0;text-wrap:balance}
.hero h1{font-size:clamp(2.6rem,6.2vw,4.8rem);line-height:1;font-weight:800;margin:14px 0 18px}
.hero h1 em{font-style:normal;background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}
.lead{font-size:clamp(1.05rem,1.8vw,1.25rem);color:var(--muted);max-width:46ch;margin:0}
.ctas{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px}
.ctas .btn{min-height:52px;padding-inline:26px;font-size:1.02rem}
.pulse{display:block;width:100%;height:auto;max-height:120px;margin:34px 0 0}
.pulse path{stroke-dasharray:1;stroke-dashoffset:1;animation:draw 2.4s var(--ease) .2s forwards}
.pulse circle{opacity:0;animation:pop .5s var(--spring) 2.4s forwards}
@keyframes draw{to{stroke-dashoffset:0}}
@keyframes pop{from{opacity:0;transform:scale(.3)}to{opacity:1;transform:none}}
.pulse circle{transform-origin:center;transform-box:fill-box}

.phone{justify-self:center;width:300px;border-radius:44px;padding:10px;background:#07090D;box-shadow:0 0 0 1.5px #262B33,var(--shadow);transform:rotate(2deg)}
.phone .scr{border-radius:36px;overflow:hidden;background:#000;color:#F4F1EC;padding:18px 16px 22px;min-height:470px;display:flex;flex-direction:column;gap:12px}
.phone .bar{display:flex;justify-content:space-between;font-size:.74rem;font-weight:600;padding:0 8px;opacity:.9}
.phone h4{font-family:var(--display);font-size:1.5rem;font-weight:800;letter-spacing:-.03em;margin:6px 6px 0}
.phone .ask{margin-top:auto;border-radius:26px;padding:20px 16px 16px;position:relative;overflow:hidden;
  background:radial-gradient(120% 90% at 85% 0%,rgba(255,122,89,.45),transparent 60%),radial-gradient(90% 80% at 0% 100%,rgba(127,214,174,.25),transparent 60%),#121821}
.phone .ask small{display:inline-flex;align-items:center;gap:6px;font-size:.7rem;font-weight:700;padding:4px 10px;border-radius:99px;background:rgba(0,0,0,.35)}
.phone .ask small i{width:6px;height:6px;border-radius:99px;background:#7FD6AE;box-shadow:0 0 8px #7FD6AE}
.phone .ask b{display:block;font-family:var(--display);font-size:1.45rem;line-height:1.1;letter-spacing:-.03em;margin:12px 0 6px}
.phone .ask p{margin:0 0 14px;font-size:.84rem;opacity:.8}
.phone .ask .row{display:flex;gap:8px}
.phone .ask .row span{flex:1;text-align:center;border-radius:99px;padding:11px 0;font-weight:700;font-size:.86rem}
.phone .ask .row .yes{background:#fff;color:#000}
.phone .ask .row .no{flex:none;width:44px;background:rgba(255,255,255,.14)}
.phone .from{display:flex;align-items:center;gap:8px;font-size:.78rem;opacity:.75;margin:0 6px}
.phone .from img{height:14px}

section.band{padding:72px 0}
.band h2{font-size:clamp(1.8rem,3.6vw,2.7rem);font-weight:800;line-height:1.05;max-width:20ch}
.band .sub{color:var(--muted);max-width:56ch;margin:12px 0 0}
.steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:34px;counter-reset:s}
.step{position:relative;padding:24px;border-radius:24px;background:var(--card);box-shadow:var(--shadow);border:1px solid var(--line)}
.step .n{font-family:var(--display);font-weight:800;font-size:.86rem;width:34px;height:34px;border-radius:99px;display:grid;place-items:center;
  background:var(--grad);color:#1A0F08;margin-bottom:16px}
.step h3{font-size:1.25rem;margin-bottom:6px}
.step p{margin:0;color:var(--muted)}
.chips{display:flex;flex-wrap:wrap;gap:10px;margin-top:26px}
.chip{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;border-radius:999px;background:var(--card);border:1px solid var(--line);font-weight:600}
.chip svg{width:18px;height:18px;color:var(--dawn)}
.split{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:28px;align-items:start}
.facts{display:grid;gap:12px}
.fact{display:flex;gap:14px;padding:18px;border-radius:20px;background:var(--card);border:1px solid var(--line)}
.fact svg{width:22px;height:22px;flex:none;color:var(--sage);margin-top:2px}
.fact b{display:block;margin-bottom:2px} .fact span{color:var(--muted);font-size:.94rem}
.foot{border-top:1px solid var(--line);padding:30px 0 46px;color:var(--muted);font-size:.9rem}
.foot .wrap{display:flex;gap:18px;flex-wrap:wrap;align-items:center}
.foot a{text-decoration:none} .foot a:hover{color:var(--ink)}
@media (max-width:900px){
  .hero .wrap,.split{grid-template-columns:1fr}
  .steps{grid-template-columns:1fr}
  .phone{transform:none}
}

/* ---- forms and cards ---- */
.card{background:var(--card);border:1px solid var(--line);border-radius:24px;padding:22px;box-shadow:var(--shadow)}
.auth{max-width:440px;margin:56px auto;padding:32px}
.auth h1{font-size:2rem;font-weight:800;margin-bottom:8px}
label{display:block;font-size:.82rem;font-weight:650;color:var(--muted);margin:14px 0 6px}
input,select,textarea{width:100%;padding:13px 14px;border-radius:14px;border:1px solid var(--line2);background:var(--bg2);outline:none;transition:border-color .2s,box-shadow .2s}
input:focus,select:focus,textarea:focus{border-color:var(--dawn);box-shadow:0 0 0 4px color-mix(in srgb,var(--dawn) 18%,transparent)}
.err{color:var(--danger);font-size:.9rem;min-height:1.2em;margin-top:10px}
.hint{color:var(--faint);font-size:.84rem;margin:8px 0 0}
.switch{margin-top:18px;color:var(--muted);font-size:.92rem;text-align:center}
.switch a{color:var(--ink);font-weight:650}

/* ---- the app ---- */
.app{padding:28px 0 80px;display:grid;gap:18px}
.greet h1{font-size:clamp(1.9rem,3.8vw,2.8rem);font-weight:800}
.greet p{margin:6px 0 0;color:var(--muted)}
.status{position:relative;overflow:hidden;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:20px;align-items:center;padding:26px}
.status::after{content:"";position:absolute;inset:auto -20% -60% 40%;height:200px;background:radial-gradient(closest-side,color-mix(in srgb,var(--tone) 28%,transparent),transparent);pointer-events:none}
.status h2{font-size:1.6rem;font-weight:800}
.status p{margin:6px 0 0;color:var(--muted)}
.dots{display:flex;gap:7px;margin-top:16px}
.dots i{width:12px;height:12px;border-radius:99px;background:var(--card2);box-shadow:inset 0 0 0 1px var(--line2)}
.dots i.miss{background:var(--ember);box-shadow:0 0 10px var(--ember)}
.dots i.ok{background:var(--sage)}
.beat{width:150px;height:60px}
.beat path{stroke:var(--tone);stroke-dasharray:1;stroke-dashoffset:1;animation:draw 1.6s var(--ease) forwards, beat 2.6s ease-in-out 1.6s infinite}
@keyframes beat{0%,100%{opacity:1}50%{opacity:.55}}
.grid2{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:18px;align-items:start}
@media (max-width:900px){ .grid2,.status{grid-template-columns:1fr} }
.sech{display:flex;align-items:center;gap:10px;margin-bottom:10px}
.sech h3{font-size:1.2rem;font-weight:750}
.sech .grow{flex:1}
.kin{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:14px;align-items:center;padding:14px;border-radius:18px;background:var(--card2);
  margin-bottom:10px;animation:rise .35s var(--ease) both;animation-delay:calc(var(--i,0) * 50ms)}
@keyframes rise{from{opacity:.001;transform:translateY(8px)}}
.kin .ord{width:36px;height:36px;border-radius:12px;display:grid;place-items:center;font-family:var(--display);font-weight:800;background:var(--grad);color:#1A0F08}
.kin b{display:block;font-weight:700}
.kin small{display:block;color:var(--muted);font-size:.84rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.kin .acts{display:flex;gap:4px}
.icon{width:36px;height:36px;border-radius:99px;border:0;background:transparent;display:grid;place-items:center;color:var(--muted)}
.icon:hover{background:var(--card);color:var(--ink)}
.icon svg{width:18px;height:18px}
.empty{text-align:center;padding:26px 10px;color:var(--muted)}
.empty b{display:block;color:var(--ink);font-family:var(--display);font-size:1.1rem;margin-bottom:4px}
.held{display:flex;align-items:center;gap:12px;padding:12px 4px;border-bottom:1px solid var(--line)}
.held:last-child{border-bottom:0}
.held .k{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:var(--card2);color:var(--dawn);flex:none}
.held .k svg{width:17px;height:17px}
.held div{flex:1;min-width:0} .held small{display:block;color:var(--faint);font-size:.8rem}
.notes{max-height:340px;overflow:auto}
.note{display:grid;grid-template-columns:auto 1fr;gap:10px;padding:8px 0;font-size:.92rem}
.note i{width:8px;height:8px;border-radius:99px;margin-top:8px;background:var(--faint)}
.note.alive i,.note.connected i,.note.handed i{background:var(--sage)} .note.missed i,.note.transfer i{background:var(--ember)} .note.kept i{background:var(--dawn)}
.note small{display:block;color:var(--faint);font-size:.78rem}

/* fold forward: one step open, the rest a line each */
.fstep{border-radius:18px;padding:12px 14px;margin-top:8px;background:var(--card2)}
.fstep .fh{display:flex;align-items:center;gap:10px}
.fstep .fh b{flex:1}
.fstep .num{width:26px;height:26px;border-radius:99px;display:grid;place-items:center;font-size:.8rem;font-weight:800;background:var(--card);flex:none}
.fstep.open .num{background:var(--grad);color:#1A0F08}
.fstep.done .num{background:color-mix(in srgb,var(--sage) 22%,transparent);color:var(--sage)}
.fstep.later{opacity:.5}
.fstep .sum{color:var(--muted);font-size:.9rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:50%}
.fstep .fb{animation:unfold .4s var(--ease) both}
@keyframes unfold{from{opacity:0;transform:translateY(-6px);clip-path:inset(0 0 100% 0)}to{opacity:1;transform:none;clip-path:inset(0 0 0 0)}}
.two{display:grid;grid-template-columns:1fr 1fr;gap:10px}
@media (max-width:560px){ .two{grid-template-columns:1fr} }
.seg{display:inline-flex;gap:3px;padding:3px;border-radius:999px;background:var(--card2);flex-wrap:wrap}
.seg button{border:0;background:none;padding:8px 14px;border-radius:999px;font-weight:650;font-size:.88rem;color:var(--muted)}
.seg button.on{background:var(--card);color:var(--ink);box-shadow:0 1px 3px rgba(0,0,0,.2)}
.onb{display:grid;gap:10px}
.dl{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px}
.wait{display:inline-flex;align-items:center;gap:10px;color:var(--muted);font-weight:600;margin-top:8px}
.wait i{width:10px;height:10px;border-radius:99px;background:var(--dawn);animation:beat 1.2s ease-in-out infinite}

/* admin */
.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.stat{padding:16px;border-radius:18px;background:var(--card2)}
.stat span{display:block;color:var(--muted);font-size:.8rem;font-weight:650}
.stat b{font-family:var(--display);font-size:1.7rem;font-weight:800;letter-spacing:-.03em}
@media (max-width:720px){ .stats{grid-template-columns:repeat(2,minmax(0,1fr))} }
table{width:100%;border-collapse:collapse;font-size:.9rem}
th{text-align:left;font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:var(--faint);padding:8px}
td{padding:10px 8px;border-top:1px solid var(--line)}
.sample{margin-top:12px;padding:14px;border-radius:16px;background:var(--card2);font-size:.95rem}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);z-index:60;padding:12px 18px;border-radius:999px;background:var(--glass);
  backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:1px solid var(--line2);box-shadow:var(--shadow);font-weight:600;animation:pop .35s var(--spring)}
.scrim{position:fixed;inset:0;z-index:50;background:rgba(0,0,0,.5);backdrop-filter:blur(6px);display:grid;place-items:center;padding:16px;animation:fade .2s}
@keyframes fade{from{opacity:0}}
.sheet{width:100%;max-width:520px;max-height:92vh;overflow:auto;animation:pop .4s var(--spring)}
.legal{max-width:760px;margin:40px auto;padding:30px}
.legal h1{font-size:2rem;margin-bottom:12px} .legal h2{font-size:1.15rem;margin:22px 0 6px} .legal p{color:var(--muted)}
@media (prefers-reduced-motion: reduce){ *,*::before,*::after{animation-duration:.01ms!important;animation-delay:0s!important;transition-duration:.01ms!important} }

/* the administrator is told, not left to find a link */
.adminbadge{display:inline-block;vertical-align:middle;margin-inline-start:10px;padding:5px 12px;border-radius:999px;font-family:var(--sans);
  font-size:.8rem;font-weight:700;letter-spacing:0;background:var(--grad);color:#1A0F08}
.admincard{display:flex;align-items:center;gap:18px;text-decoration:none;color:inherit;border-color:color-mix(in srgb,var(--dawn) 35%,var(--line))}
.admincard div{flex:1} .admincard b{display:block;font-family:var(--display);font-size:1.15rem}
.admincard span:not(.btn){color:var(--muted);font-size:.92rem}
@media (max-width:560px){ .admincard{flex-direction:column;align-items:flex-start} }

/* waiting: a spinner on the button pressed, the card out of reach */
.spin{width:15px;height:15px;border-radius:99px;border:2px solid currentColor;border-right-color:transparent;display:inline-block;animation:spin .7s linear infinite;flex:none}
@keyframes spin{to{transform:rotate(360deg)}}
.isbusy{cursor:progress}
.isbusy input,.isbusy select,.isbusy textarea,.isbusy .seg{opacity:.55}
.isbusy a[aria-disabled]{pointer-events:none;opacity:.55}
button[disabled]{cursor:not-allowed}
.btn[data-busy]{opacity:1;pointer-events:none}
.sample.ok{box-shadow:inset 3px 0 0 var(--sage)} .sample.bad{box-shadow:inset 3px 0 0 var(--danger);color:var(--ink)}
